Communication
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Directory > Business > Communication

Finding a Cheap Fax Service

Author: Steve Cagney Subscribe to users feed

Published: 31/12/2008

With the onset of Voice Over IP, many people have switched to the digital phone technology to save costs over their traditional land line service. Voice Over IP offers the standard phone features including others you can\'t find on a regular phone service plan. One item however that is lost when...

Tips For Effective Customer Service Via Email

Author: Art Gib Subscribe to users feed

Published: 29/12/2008

Keeping customers happy is a tricky business! One of the ways to guarantee a grumpy client is to let any kind of communication with your company become difficult or unpleasant. Customer service employees who work in contact centers may need to brush up on their written communication skills in...

Business Telecommunications Services: What You Need to Know

Author: Art Gib Subscribe to users feed

Published: 29/12/2008

Running a business can be a wonderfully demanding yet rewarding use of your time. However, the demands can grow to outweigh the rewards if the telecommunications service being used is less than ideal. Telecommunications are an absolutely essential part of any successful business venture....

Walking the Talk: How to Live Up to Your Values

Author: maureen collins Subscribe to users feed

Published: 17/12/2008

Leaders, consultants, human resources departments, business books and professional journals all place great emphasis on the importance of mission, vision, values and corporate culture in organisations. Talk is cheap. Mission, vision, values: the words roll off the tongue so easily. Walking...

How To Differentiate Yourself From The Competition

Author: Mark Satterfield Subscribe to users feed

Published: 11/12/2008

I think you\'ll agree that most of us have a tendency towards activities that are Quick & Easy. When things become difficult, or have more than one step, the temptation is to give up. That\'s a mistake since the few who take the time to actually work through the complexity, reap enormous...

5 Tips for Closing More Sales

Author: Elinor Stutz Subscribe to users feed

Published: 11/12/2008

The following 5 tips have been proven to work time after time to bring in more business and close more sales. Most importantly rather than being manipulative, they offer a common sense approach to business. Think back to your past experiences in each case. Tip #1: Have you met...

What Public Relations Firms Offer

Author: Amy Nutt Subscribe to users feed

Published: 01/12/2008

Anyone who is familiar with the world of celebrities have heard of public relations firms aka PR companies, but just what does such a company provide? Well, to answer that, one has to understand the term \"public relations\". As one would suspect, the term implies a reciprocal relationship...

Why Are Businesses Swapping 0800 for 0845 Numbers?

Author: Dominic Donaldson Subscribe to users feed

Published: 24/11/2008

For years, the idea of generating customer traffic by offering a toll-free 0800 phone number far outweighed the idea of charging for the call. However recent figures are suggesting that in fact sales of the 0845 variety are today, far outweighing use of the 0800 number. So why the change and why...

A Step By Step Model For Speaking Up To An Abusive Manager

Author: maureen collins Subscribe to users feed

Published: 22/11/2008

If you have an abusive boss, one who criticises or belittles you, and shows no respect for your abilities or concern for your development, you may decide to hold your tongue, keep your head down, and get along as best you can until you find another position. But you dread getting up for work...

Develop Better Working Relationships by Speaking Up When People Stress You

Author: maureen collins Subscribe to users feed

Published: 21/11/2008

Most people have experienced change in their working lives in recent years. It may have been a major restructuring of your department or your organisation, or something as apparently straight forward as moving from your own private office into an open plan environment. Either way, it is...