The new electronic interdependence recreates the world
in the image of a global village.
--Marshall McLuhan
When I started the 400 Year Project in 1995, I sensed that electronic communications about the project\'s goals would be important. But I was clueless about what to do.
The...
For most of us, the thought of confrontation sits up there with going to the dentist, making an off-the-cuff speech or being summoned by our bank manager.
What are we scared of? Are we afraid that our emotions will run away with us when we feel strongly about something? Are we scared of...
The background to performance review discussions ought to make these conversations run smoothly. The roles of employee and manager are clearly defined; the relationship between them is structured and based on familiar organizational principles; goals, targets, measures and action plans are...
Newsletters and Magazines are a great way to communicate, not only with customers but the general public as well. You will get your name out there and people will start talking about your business with others. You will not only be getting the exposure of the magazines but also word of mouth. Any...
Over the years Human Resource Departments have become more and more sophisticated in designing performance appraisal processes and documentation. We have goals, objectives, targets, outputs and key performance areas. We achieve them, using inputs, competencies, and behaviours. We add in measures,...
Let me assume that you now know everything about the advantages and disadvantages of various methods of taking a Spanish home study course or learning Spanish online. Naturally, you may feel overwhelmed with the sheer volume of information you have received. You might even wonder if it is really...
Working with people to improve their performance is one of the most important functions in managing. Yet managers often avoid conversations about poor performance because they can be difficult and confrontational. No-one likes to become involved in heated arguments that may result in accusations...
Do you have someone on your team who is not performing? You can see it on the monthly report. They receive the same report as you do, so you know that they are aware of the situation. You had hoped that by now they would have taken action. You did drop a hint some time ago that things were not as...
It starts with a mediocre performance review, the kind where you sense there is something you are not being told. Then you find that you have been left off the project that was agreed as part of your development plan. You suspect that things are happening that do not include you, and you realize...
The day has come in which Asterisk-driven systems have become available for the technological savvy business. Being that the telephone and the internet have become very important for any business, it was just a matter of time before the two found themselves joined together in a lifelong union. It...