Documents tagged 'Customers'
Published: 15/11/2009
1) Businesses use Customer relationship management (CRM), as it has instant access to important information about contacts or sales leaders. It is not just address that businesses can access, the system contains documents dealing with a certain sales lead such as previous contracts and...
Published: 15/11/2009
I don’t know about you but if I were to open up a small business....my number one goal would be to make money. I’d like to take a cruise and dine in the finest of restaurants whenever my heart desires.
Oh, and let’s not forget...buy only bottled water and daily massages for my boxer,...
Published: 15/11/2009
When you mention the word branding most people automatically think of USP (unique selling proposition). The overall and incorrect perception of a brand is that it simply consists of the statement you use to define what you do. Slap your USP on every advertising piece that goes out the door and...
Published: 15/11/2009
I have a critical tip for you today to help you explode your business Referrals! And I also have a Million Dollar idea to share with you a little later so be sure to read all the way to the end! Referrals are critical to your business for 3 reasons!
1. If someone is willing to refer you to...
Published: 15/11/2009
Are you very good at maintaining customer relationships in your small business?
If the answer to this is ’no’ and one of your goals is to make money in your business then you’d better re-focus your priorities.
Your top objective should be revolved around protecting your customer...
Published: 15/11/2009
If you were among the millions of people watching the 2008 Olympic Games then you witnessed Michael Phelps win a historic 8 gold medals and you said to yourself: "Wow, he’s amazing!"
Well, what if I told you that your customers could be saying the same thing about your business if you apply...
Published: 15/11/2009
My fellow Entrepreneurs:
Customer Satisfaction Surveys - Are you using them? Well, you’d better start today if you want to retain your customers and keep them coming back.
If you are a small business owner then you don’t have to look too far to come up with ways to increase their...
Published: 15/11/2009
1. Offline Directory - Create an online directory of offline resources. You could include names, phone numbers, addresses, etc.
2. eBook Of Reviews - Publish an ebook of stuff that’s related to your target audience that you could review like products, web sites, movies, etc.
3. Round...
Published: 15/11/2009
1. Make your potential customers forget about the competition. Just tell them to forget with a factual and believable reason why they should.
2. Joint venture with your competition if you can’t beat them. You could agree to work together and beat the other competition then share the profits....
Published: 15/11/2009
1. Checklists-Create a list of things to check for a particular process related to your business’s topic. Ex: a checklist for creating a web site.
2. Templates-Design a template that will make a certain action easier for your target audience. Ex: a template for writing a resume.
3. Text...
