Documents tagged 'Customers'
Published: 03/11/2008
Fantastic customer service is a friendly smile, its a warm greeting, its a caring attitude, its aimless small talk, its genuinely going the extra mile, its truly understanding the other person, its cheerful enthusiasm
Fantastic service is what makes customers want to shop with you...
Published: 03/11/2008
When you provide a consumer service or product, you have the legal and moral right to be paid within contractual terms. Consumer accounts not paid within your payment terms can restrict your cash flow, business growth and in some situations, the ability to continue operating your...
Published: 31/10/2008
Too often, when we say we are \"taking care of business\", we think about the paperwork, the accounting, the inventory, etc... the trivial things that are important to get done in order for our business to run smoothly and efficiently. While necessary, they are not the most important.
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Published: 31/10/2008
Many banks actively encourage their clients with low balances to overdraw their accounts. That means, if the customer writes a check or uses her debit card and has insufficient funds in the account, the bank clears the check by granting a temporary overdraft (a short-term loan), up to a...
Published: 31/10/2008
Who was it that said - \"The customer is always right\"? Well for those of you who can’t get through the day without knowing, it was H Gordon Selfridge, the founder of Selfridges’s department store in London.
The question I want answered is; did he ever work with customers on...
Published: 31/10/2008
One of the decisions that all businesses have to make not long after starting up is when and if to register for GST.
The first consideration is do you have to register? In New Zealand, the threshold is turnover or sales of $40 000, while it is $50 000 in Australia. However, that does...
Published: 31/10/2008
With literally millions of auctions taking place on ebay.com all the time, you can probably already guess what the number 1 essential you need in order to succeed on ebay. You need a ’USP’. What is a USP? Simple - a Unique Selling Proposition. Something that sets your auction apart...
Published: 31/10/2008
Your customers are your business. Without them, life would be very difficult. The best way to keep your customers, and get new ones, is to provide outstanding customer service.
Any contact with a customer provides fertile ground for giving great customer service. On the phone, try...
Published: 31/10/2008
Growing Your Business by Adding More Sticking Power to Your Resolutions
If you are like me, a new year brings dreams of a fresh start for your small business. Hopes abound for the new year. But, in the back of your mind, you may remember your past resolutions. Resolutions that...
Published: 31/10/2008
A website provides invaluable advantages for businesses who have one.
7 reasons why your business needs a website are:
1. Convenience for customers
Using the Internet to search for businesses and products is much easier and faster than scouring through the Yellow Pages.
2....
