Documents tagged 'Procedure'
Published: 31/10/2008
How many times have you asked someone to do something like draw up a plan for such and such project? Your employee completes the plan, but then you say, That is not what I wanted or That is not how you do it. And so the employee thinks: but you didnt tell me exactly how you wanted it...
Published: 31/10/2008
Part Three of a Four-Part Series
Part One: http://www.bizmanualz.com/articles/02-08-05_Process_Improvement.html?src=ART83
Part Two: http://www.bizmanualz.com/articles/02-14-05_Core_Processes.html?src=ART84
Next Week: Six Sigma Tools
Did you know that you should always create...
Published: 31/10/2008
Part One of Series: http://www.bizmanualz.com/articles/01-13-05_Systems_Discovery.html?src=ART42
Part Two: http://www.bizmanualz.com/articles/01-18-05_Systems_Planning.html?src=ART43
Next Week: Implementation
Before beginning our discussion of The Development Phase, lets recap....
Published: 31/10/2008
Any old policy and procedure format saves time by not having to start from scratch, right? Well, not necessarily.
Using a weak starting point can hurt employee usability, introduce confusion and user-error, and may not assist in your compliance and control objectives. The result...
Published: 31/10/2008
Managers know the difficulty of getting people to do the right things the right way. And employees need their expertise and understanding of the way things should be done. But how do you get it across so it actually sticks? The answer is well-defined policies and procedures.
Quickly...
Published: 31/10/2008
In todays hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet those standards? Business owners and executives can avoid the uncertainty, and thats where ISO 9001 certification comes in.
Standardizing Quality Systems
The...
Published: 31/10/2008
Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives?
Ask yourself:
Are your required actions described thoroughly...
Published: 31/10/2008
Wouldn’t it be nice for business owners and executives to be finished with their policies and procedures project already? They know they need to get it done, but maybe it’s taking too long. Or perhaps their people are staring at a blank piece of paper, and they don’t know where to...
Published: 31/10/2008
Each year, businesses write-off six percent of revenue to waste, fraud and abuse. But why would managers throw all that hard-earned money away when there is a reliable way to eliminate waste, fraud and abuse using accounting policies & procedures to create internal controls. Internal...
Published: 31/10/2008
You do your best to make sure your organization is operating as effectively as possible. But if your policies and procedures are incomplete, outdated, or inconsistent, then they are not driving the performance improvement they should. When employees try to use incomplete or undefined...
